Try the Restart option first. If issues persist, try Reset All Settings followed by Restore. If there is an issue during the update, you might see a message that asks you to Reset All Settings, Restore, or Restart.If your Apple TV still doesn't update, contact Apple Support. If the progress bar for the update appears stuck or paused below an Apple logo without any text, and you've been waiting for more than an hour, restart your Apple TV by unplugging then plugging it back into power.If you've been waiting for more than an hour, contact Apple Support before you restart or unplug your Apple TV. If the progress bar for the update appears stuck or paused, and "Preparing Update" or "Applying Update" appears on your TV screen, allow more time for the update to complete.If you can’t update your Apple TV, make sure that you’re connected to a Wi-Fi or Ethernet network.
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